Användarvillkor

Last updated: October 7, 2026

1. About these terms

These terms apply to purchases and use of the digital products and services offered at www.femtonfilm.com. Femton Film offers AI commercials, websites, content production, digital marketing materials and downloadable products, primarily for U.S. businesses. By placing an order, you agree to the terms presented for that purchase. Our business contact information is in the Legal Notice.

2. Your package and project scope

The product page and any written project agreement describe what is included. The standard $499 USD AI Commercial is one finished AI commercial up to 60 seconds, with concept, script and visual direction. The $599 USD Website Only package is a focused one-page website. Other packages have their own scope. Website, video and digital-toolkit packages are separate purchases unless the offer explicitly combines them.

3. Prices, payment and order confirmation

Prices are stated in U.S. dollars (USD). Applicable taxes and any additional charges are shown or disclosed before you complete payment. Payment uses the options available in Shopify checkout. An order confirmation is sent to the email address you provide.

Standard one-time packages do not create a subscription. Any ongoing service, recurring fee or additional work requires a separate, clearly disclosed agreement and your approval. If we cannot fulfil an order, we contact you and refund the undeliverable portion unless you agree to another solution.

4. Digital products and access

Digital products are supplied electronically by an agreed method, such as a download link, email or online access. The product details or order confirmation specify delivery timing. Contact us if access fails or a file cannot be opened.

5. Project delivery and the 48-hour commercial offer

For the $499 USD AI Commercial, delivery is within 48 hours after confirmed payment and receipt of your complete brief and all necessary materials. This period is not five business days. Your brief includes the offer, audience, campaign goal, logo and relevant brand or product references. Other services follow the timeline stated in their offer or written agreement.

You are responsible for providing accurate information, materials and timely approvals needed for the project. Material changes to scope, customer-requested additions or missing information may require an agreed schedule change. We will inform you of a material change.

6. Revisions and additional work

Revision scope, delivery formats, voice and music options and usage rights must be confirmed for your selected package before production. Changes outside the agreed scope may cost extra. We will disclose the price and obtain your approval before performing paid additional work.

7. Websites, hosting and third-party services

Domain registration, hosting, paid apps, external services and ongoing maintenance may be separate unless expressly included. Any such costs or recurring payments must be disclosed and approved before you incur them. Ongoing updates and maintenance are provided only to the extent agreed.

8. Cancellation, refunds and faults

Our Refund and Cancellation Policy explains cancellation periods, work begun during a cancellation period, digital-content delivery, defects and refunds. Mandatory customer rights are not excluded by these terms.

9. Intellectual property and usage rights

Your existing materials and intellectual property remain yours. You must have permission to supply and use the materials included in your brief. After full payment, you receive the usage rights specified for the delivered work in the package or written agreement. Third-party assets remain subject to their own licence terms. Digital products may not be resold or redistributed beyond the licence granted.

AI-generated material may be subject to limitations in originality, product accuracy, exclusivity and legal protection. Raise any product-accuracy or brand requirements before production. We do not promise exclusive copyright ownership in every AI-generated element or third-party asset.

10. Professional service and marketing results

We perform the agreed work professionally, in accordance with the project agreement and applicable law. Advertising outcomes also depend on the offer, audience, competition, budget and market conditions. We do not guarantee a particular sales volume, search ranking, return on advertising spend or financial return unless expressly agreed. This does not reduce our responsibility to deliver the work ordered.

11. Personal information

Our Privacy Policy explains how information is handled in connection with browsing, orders, payments, communications and delivery.

12. Governing law and disputes

These terms are governed by Swedish law, without restricting mandatory protections that may apply to a customer, including protections under applicable U.S. state law. Contact us first so we can try to resolve a complaint. Consumers may use a competent court or, where available and applicable, an appropriate consumer dispute-resolution body. Nothing here requires you to waive non-waivable rights.

13. Changes to these terms

We may update these terms when our business or applicable rules change. The terms in force when you made a purchase continue to apply to that order unless applicable law or a valid agreement provides otherwise.

14. Contact

For orders, delivery, complaints or questions about these terms, email femtonfilm@gmail.com or use Contact Femton Film.